Services Guide Government RAK Municipality Issue Health Certificate request

Service Enquiry

Issue Product / Package Material Health Certificate for Export

This service is used to Issue health certificate for Food\Consumer\ Veterinary products for establishments who want to export their products from RAK,UAE to any other countries.

Step 1

Visit municipality public health department Customer happiness center

Step 2

Submit request for issuing health certificate for specific products, and provide the required documents.

Step 3

Pay request fees

Step 4

The concerned section / department will Review the request and take a decision

Step 5

Upon approval, Health Certificate will be generated, sent to customer email where he can download the product certificate electronic copy

Service Fees

** issue Health Certificate

200 AED per Certificate

Service Prerequisites

Service Prerequisites

  1. Establishment Registration / Update Information

To use PHD automated services, customer must head to PHD Customer Happiness Center to register his Establishment and update his information for the 1st time, and provide the below documents:

  1. License copy
  2. Lease Contract / Title Deed
  3. Download and fill the  Establishment update information form & provide to Customer Happiness team in PHD (Owner / manager / Representative contacts, EID number)
  4. Present a delegation letter from company that contains his name and EID and contact information

N.B. In case Manager / owner is not mentioned in license

 

  1. Individual Registration

Become a representative on behalf of your establishment by:

  1. Smart Pass Registration
    • Register Smart Pass by entering EID and scanning your fingerprint in MBME machine
    • Must have a valid EID
  2. Present a delegation letter from company that contains his name and EID/ Passport Number and contact information
  3. Present EID / Passport Copy

Service Conditions

1. Submit the required documents to start the service 
2. Pay the request fees in order to proceed with the request
3. The Request fees should be 200 AED per health certificate 
4. The health certificate should be valid for 3 months from date of issuance, for long shelf life products (more than 3 months), and valid till the expiry date of the short shelf life products (less than 3 months).

General Conditions

1 to 8 working days in case of inspection and sampling  from the date of request / application submission

Required Documents

 

** issue Product Health certificate Documents:

  1. Product invoice
  2. Packing list
  3. Products analysis report
  4. Certificate of origin

** issue Packaging  Material Health certificate Documents:

  1. Letter containing the invoice number & total weight for each product and the total consignment
  2. Commercial Invoice
  3. Packing List (Total Cases & Total Weight)
  4. Product Analysis Report
  5. Certificate of Origin

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