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Services Guide Government Services RAK Customs Department New Commercial Agency Recording

Service Enquiry

New Commercial Agency Recording

This service allows for recording of customers' commercial agency rights with RAK Customs. Such recording enables customers to raise complaints about any importation made by an unauthorized entity.

Step 1

Log in as a registered user and click the service link from the homepage.

Step 2

Enter your Importer code and the other required fields and then submit your request. You can support your request by uploading attachments, like images and documents. If you do not have an Imported code, you will be redirected to the ‘Issue of Importer Code’ request page.

Step 3

After submitting the request, you will receive ab SMS/email with the Reference number. You can visit “My Request” for tracking your request.

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