Services Guide Government RAK Customs Department Exemption of personal effects and gifts carried by passengers

Service Enquiry

Issuing a certificate of exemption for personal effects and gifts received with travelers

The personal effects and gifts in possession of passengers will be exempted from the customs taxes (duties), provided that such items are not of a commercial nature and are in conformity with the conditions and controls prescribed by the Rules of Implementation.

Step 1

Login as a registered user and click the service link from home page.

Step 2

Enter importer code and other required fields and submit the form. You can support your request by uploading attachments like images and documents. In case if you don’t have any importer code system will redirect you to request for the issuance of importer code.

Step 3

Submit the form and you will receive SMS / mail confirmation about the Request with Reference number or you can visit to “My Request” for tracking your request.

Step 4

Collect the requested documents electronically or by coming to the department in some cases.

Required Documents

1- Copy of I.D., passport or residence visa.