Services Guide Government RAK Customs Department Exemption of the imports of persons with special needs

Service Enquiry

Issuing an exemption certificate for people with special needs

Target category: Government authorities concerned with persons with special needs - societies licensed to look after persons with special needs and only for the purposes of these societies - GCC nationals, who hold special needs cards and only for the purpose of personal use based on the type of disability.

Step 1

Login as a registered user and click the service link from home page.

Step 2

Enter importer code and other required fields and submit the form. You can support your request by uploading attachments like images and documents. In case if you don’t have any importer code system will redirect you to request for the issuance of importer code.

Step 3

Submit the form and you will receive SMS / mail confirmation about the Request with Reference number or you can visit to “My Request” for tracking your request.

Step 4

Collect the requested documents electronically or by coming to the department in some cases.

Required Documents

1- The exemption letter from the competent government body in any of the GCC States.
2- Original invoice.
3- Certificate of origin, excluding individuals.