Services Guide Government RAK Municipality Town Planning New Plan Request Roads

Service Enquiry

New Plan Request /Roads

Online submission and payment channels for New Plan Request /Roads Service

Step 1

Login using Portal User Credentials

Step 2

Submit a service request for New Plan Request /Roads

Step 3

Complete the request payment fee using Online/Payment machine channel.

Step 4

Coordinator will review and validate the entered Data and attached Documents

Step 5

Applicant receive a copy of the new Site Plan via email.

Service Fees

100 AED Initial Fees

Service Conditions

All data and documents provided are correct, in case otherwise, it could expose you to legal action.

Service Prerequisites


  1. Owner Registration / Update Information 
  • To use the automated services, customer must head to Municipality Customer Happiness Center
  • Register himself and update his information for the 1st time, and provide original valid Emirates ID 


  1. Representative Registration 

       Become a representative on behalf of the owner by:  

  1. Smart Pass Registration  
  • Register Smart Pass by entering EID and scanning your fingerprint in MBME machine
  • Must have a valid EID 
  1. Present a delegation letter from owner 
  • contains his name and EID/ Passport and contact information 
  1. Present EID / Passport Copy 


Required Documents

- Owner ID
- Ownership Document
- Building Permit
- Site Plan
- in case applicant is not owner will need additional documents:
Representative ID
Representative Card
Authorization Letter