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Services Guide Government Services RAK Municipality Public Health Department Online Services

Service Enquiry

Public Health Department Online Services

This service is to submit requests for  different sections inside Public Health Department and to pay through the new  online electronic service

Step 1

Sign Up using smart pass

Step 2

Select request type attaching the required documents

Step 3

Pay request fees

Step 4

The concerned department will Review the request and take a decision

Step 5

Upon approval, Certificate ,card, permit will be generated, sent to customer email where he can download the product certificate electronic copy

Service Fees

Fees are dynamic based on the selected service (For more details please view the below attachments)

Service Prerequisites

1.      Establishment Registration / Update Information

To use PHD automated services, customer must use Business partner update information online service to register his Establishment and update his information for the 1st time, and provide the below documents:

a)      License copy

b)      Lease Contract / Title Deed

c)      Download and fill the  Establishment update information form for (Owner / manager / Representative contacts, EID number)

d)      upload a delegation letter from company that contains his name and EID and contact information

N.B. In case Manager / owner is not mentioned in license

 

2.      Individual Registration

Become a representative on behalf of your establishment by:

a)      Smart Pass Registration

§  Register Smart Pass by entering EID and scanning your fingerprint in MBME machine

§  Must have a valid EID

b)      Present a delegation letter from company that contains his name and EID/ Passport Number and contact information

c)      Present EID / Passport Copy

 

Processing Time

According to each service type

Required Documents

According to each service type (For more details please view the below attachments)

Downloadable Forms

Establishment update information form
PHD online services prices
User Guide - PHD online services -End Customer
Undertaken Form for Food / Veterinary Premises
Undertaken Form for Heath & Environment Premise

Start Service
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