Services Guide Government RAK Municipality Issue/ Renew/ Reissue/ cancel Representative Card

Service Enquiry

Issue/ Renew/ Reissue/ cancel Representative Card

This service is used to issue/renew/reissue/ cancel the representative card for any company representative who provide the required document to be assigned in the system as representative to this company, and receive a company representative card

Step 1

Sign up using portal account

Step 2

Customer will open the online request with attaching the submitted documents

Step 3

Customer service head will review the request, and take the appropriate decision (approve, reject with specifying the reason, or send back for more information from the submitter/requester)

Step 4

Pay the request fees (if any) after the request approval

Step 5

The owner can collect the card that will be delivered by impost

Service Fees

**Issue/Renew representative card

1st card 200 AED, 2nd card 500, 3rd card 1000 AED, 4th and above 2000 AED

**Reissue representative card

100 AED

**Cancel representative card

No fees

Service Conditions

• Establishment Registration / Update Information
• To use automated services, customer must use Business partner update information online service to register his Establishment and update his information for the 1st time, and provide the below documents:
         o Trade license copy
• Submission of the required documents to start submitting the request on the system
• Pay the request fees in case of the request approval
• It’s not accepted to issue representative card to company as representative of a person
• It’s allowed to issue/renew/reissue representative card until the trade license expiry date even if remaining one day for its expiry
• It’s not accepted to renew/reissue representative card to a person has cancelled card.
• The expired representative cards are already counted from the total number of the company registered representative cards
• It’s not allowed to issue representative card for a person who is representative of another person (only person for a company)
 

Processing Time

1 working day from submission

Required Documents

**Issue/ reissue representative card

1- Active Trade license

2- Personal picture

3- ID copy

4- Passport copy

5- Authorization letter from the company

6- Clearance letter (from city comprehensive police station)

7- company classification certificate (for contractors and consultants)

**Representative Card Renewal

1- Active Trade license

2- Personal picture

3- ID copy

4- Passport copy

5- Authorization letter from the company

6- Clearance letter (from city comprehensive police station)

7- company classification certificate (for contractors and consultants)

**Cancel representative card

1- Cancellation letter from the company (stamped)

2- ID copy

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