Services Guide Government RAK Municipality Issue Free Sale Certificate request

Service Enquiry

Issue Product / Package Material Free Sale Certificate

This service is used to Issue free sale certificate for Food\Consumer\ Veterinary products for establishments who want to trade their products inside RAK,UAE 

Step 1

Sign Up using smart pass

Step 2

Submit Free sale certificate request by filling the online form, and attaching the required documents

Step 3

Pay request fees

Step 4

The concerned section / department will Review the request and take a decision

Step 5

Upon approval, free sale Certificate will be generated, sent to customer email where he can download the product certificate electronic copy

Service Fees

** issue Free Sale Certificate

100 AED per Certificate

Service Prerequisites


  1. Establishment Registration / Update Information

To use PHD automated services, customer must head to PHD Customer Happiness Center to register his Establishment and update his information for the 1st time, and provide the below documents:

  1. License copy
  2. Lease Contract / Title Deed
  3. Download and fill the  Establishment update information form & provide to Customer Happiness team in PHD (Owner / manager / Representative contacts, EID number)
  4. Present a delegation letter from company that contains his name and EID and contact information

N.B. In case Manager / owner is not mentioned in license


  1. Individual Registration

Become a representative on behalf of your establishment by:

  1. Smart Pass Registration
    • Register Smart Pass by entering EID and scanning your fingerprint in MBME machine
    • Must have a valid EID
  2. Present a delegation letter from company that contains his name and EID/ Passport Number and contact information
  3. Present EID / Passport Copy
  1. Product  Registration

Establishment must register their products through product registration online service to be able to issue a Free Sale certificate for any product  by clicking:

Service Conditions

1. Submit the required documents to start the service 
2. Pay the request fees in order to proceed with the request
3. The Request fees should be 100 AED per free sale certificate 
4. The free sale certificate should be valid for 1 year from date of issuance. 

General Conditions

1 working day working days from the date of request / application submission

Required Documents

** issue Product Free Sale certificate:

  1. Products analysis report
  2. Other attachments if required

** issue Packaging Material Free Sale certificate:

  1. Company Letter containing invoice number & total weight for each product and the total consignment
  2. Commercial Invoice 
  3. Packing List (Total Cases & Total Weight)
  4. Product Analysis Report