ServiceCard Portlet
Description

It is a service through which consumers complain to shops with the aim of regulating the relationship between consumers and traders, protecting and resolving consumer rights and taking the necessary actions

 

Steps
1

1- Access Ras Al Kamiah Government website www.rak.ae then Select the (File Consumer Protection Complaint) from the list of services

2

Attach the required documents.

3

Receiving a notification of acceptance the complaint and taking the necessary actions

Required Documents
  • Other Documents :  Attach invoices or receipts for financial payment, contracts, and guarantees
Fees

No fees

URL

https://bls.rak.ae/ar//BaseTypes/ScreenView?TypeId=7a066f37-5678-d2fb-674f-01414fd2d0cc&ScreenId=45070fb8-8f2d-bda9-ca22-d24894f0fd78&RecordId=cdb934da-6289-42d2-ac84-ba77ee2b9a50

Monitoring and Customer Care Services
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