ServiceCard Portlet
Description

It is an electronic service that aims to activate the public’s contribution with the government represented by the Customs Department in Ras Al Khaimah in support of security and safety in society, so that this service provides the possibility of reporting cases of contraband smuggling and customs evasion where all reports and information are dealt with in complete and high confidentiality by leaving it optional to the information provider to  include his personal data or not

Steps
1

The individual filled out the report and added the supporting pictures of the case that was monitored through the website of the Ras al-Khamiya government https://www.rak.ae/wps/portal/rak/e-services/govt/customs-department/aawin-eservice-guide / aawin-user-service or by downloading the MRAK smart app

2

Receive a text message and e-mail to notify the user of the report number that he submitted as a reference number, and reserve his right to be rewarded

3

Receive the reward (according to the approved reward list) in the event that the department communicates with the person

4

Required Documents
  • No required Documents : 
URL

https://www.rak.ae/wps/portal/rak/e-services/govt/customs-department/aawin-eservice-guide/aawin-user-service

Customs control and inspection
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