ServiceCard Portlet

This service aims to exempt personal effects and used household items brought into the country by nationals residing abroad or foreigners coming for the first time for residence in the country from the customs taxes (duties), subject to the conditions and controls prescribed by the Director General.



Enter importer code and other required fields and submit the form. You can support your request by uploading attachments like images and documents. In case if you don’t have any importer code system will redirect you to request for the issuance of importer code.


Submit the form and you will receive SMS / mail confirmation about the Request with Reference number or you can visit to “My Request” for tracking your request.


Collect the requested documents electronically or by coming to the department in some cases.

Required Documents
  • Passport Copy :  A copy of the ID card, passport or residence visa
  • Other Documents :  A detailed packing list for used household appliances
  • commercial invoice :  Commercial invoice for personal effects and new household items.

Customs exemption
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