An electronic service that enables the customer to request to exchange passport with another in a case
Login as a registered user on RAK.ae, or smart application (mrak) or Happiness Center for Self-Service ( for senior citizens - people of discrimination - Non holders of the Emirates ID)
Enter all the required fields and attach all the required documents that could support your application, such as the Emirates ID and other required documents.
Pay the required fees online or in smart application or by Electronic payment device (MBME)
Collect the requested documents by coming Happiness Center for Self-Service
- Emirates ID : In cases of parties or attorney: Original Emirates ID
- Copy of the power of attorney : In case of attorney: Copy from The power of attorney
- Application Fee 20 AED