customerjourney

  1. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Commercial Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration
    5. 5. The Court refers file to Case-Executive

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Case-Executive Hearing

    RAK Courts

    1. 1. Fix date of case hearing
    2. 2. Hold meeting and settlement hearing between the two concerned parties
    3. 3. In case the two parties agree on settlement and reconciliation, the case shall be closed and referred to execution stage. In case the two parties do not accept settlement, the case shall be referred to the judge as per steps setout below

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Case-Executive

    Court Hearing

    RAK Courts

    1. 1. Fix date of court hearing
    2. 2. Hold court hearing
    3. 3. Maximum 100 days from the date of first case hearing

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Judge

  2. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

  3. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Commercial Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration
    5. 5. The Court refers file to Case-Executive

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Case-Executive Hearing

    RAK Courts

    1. 1. Fix date of case hearing
    2. 2. Hold meeting and settlement hearing between the two concerned parties
    3. 3. In case the two parties agree on settlement and reconciliation, the case shall be closed and referred to execution stage. In case the two parties do not accept settlement, the case shall be referred to the judge as per steps setout below

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Case-Executive

    Court Hearing

    RAK Courts

    1. 1. Fix date of court hearing
    2. 2. Hold court hearing
    3. 3. Maximum 100 days from the date of first case hearing

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Judge

  4. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

  5. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - One-Day Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Court Hearing

    RAK Courts

    1. 1. The parties shall appear in the hearing on the same registration day
    2. 2. Hold court hearing
    3. 3. Maximum 100 days from the date of first case hearing

    Duration of service delivery : One day from registration date


    Judge

  6. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

  7. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Minor Claims Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration
    5. 5. The Court refers file to Case-Executive

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Case-Executive Hearing

    RAK Courts

    1. 1. Fix date of case hearing
    2. 2. Hold meeting and settlement hearing between the two concerned parties
    3. 3. In case the two parties agree on settlement and reconciliation, the case shall be closed and referred to execution stage. In case the two parties do not accept settlement, the case shall be referred to the judge as per steps setout below

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Case-Executive

    Court Hearing

    RAK Courts

    1. 1. Fix date of court hearing
    2. 2. Hold court hearing
    3. 3. Maximum 100 days from the date of first case hearing

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Judge

  8. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

  9. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Civil Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration
    5. 5. The Court refers file to Case-Executive

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Case-Executive Hearing

    RAK Courts

    1. 1. Fix date of case hearing
    2. 2. Hold meeting and settlement hearing between the two concerned parties
    3. 3. In case the two parties agree on settlement and reconciliation, the case shall be closed and referred to execution stage. In case the two parties do not accept settlement, the case shall be referred to the judge as per steps setout below

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Case-Executive

    Court Hearing

    RAK Courts

    1. 1. Fix date of court hearing
    2. 2. Hold court hearing
    3. 3. Judgment

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Judge

  10. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

  11. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Civil Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration
    5. 5. The Court refers file to Case-Executive

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Case-Executive Hearing

    RAK Courts

    1. 1. Fix date of case hearing
    2. 2. Hold meeting and settlement hearing between the two concerned parties
    3. 3. In case the two parties agree on settlement and reconciliation, the case shall be closed and referred to execution stage. In case the two parties do not accept settlement, the case shall be referred to the judge as per steps setout below

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Case-Executive

    Court Hearing

    RAK Courts

    1. 1. Fix date of court hearing
    2. 2. Hold court hearing
    3. 3. Judgment

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Judge

  12. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

  13. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - One-Day Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Court Hearing

    RAK Courts

    1. 1. The parties shall appear in the hearing on the same registration day
    2. 2. Hold court hearing
    3. 3. Judgment

    Duration of service delivery : One day from registration date


    Judge

  14. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

  15. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Minor Claims Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration
    5. 5. The Court refers file to Case-Executive

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Case-Executive Hearing

    RAK Courts

    1. 1. Fix date of case hearing
    2. 2. Hold meeting and settlement hearing between the two concerned parties
    3. 3. In case the two parties agree on settlement and reconciliation, the case shall be closed and referred to execution stage. In case the two parties do not accept settlement, the case shall be referred to the judge as per steps setout below

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Case-Executive

    Court Hearing

    RAK Courts

    1. 1. Fix date of court hearing
    2. 2. Hold court hearing
    3. 3. Maximum 100 days from the date of first case hearing

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Judge

  16. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

  17. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Labor Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration
    5. 5. The Court refers file to Case-Executive

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Case-Executive Hearing

    RAK Courts

    1. 1. Fix date of case hearing
    2. 2. Hold meeting and settlement hearing between the two concerned parties
    3. 3. In case the two parties agree on settlement and reconciliation, the case shall be closed and referred to execution stage. In case the two parties do not accept settlement, the case shall be referred to the judge as per steps setout below

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Case-Executive

    Court Hearing

    RAK Courts

    1. 1. Fix date of court hearing
    2. 2. Hold court hearing
    3. 3. Maximum 100 days from the date of first case hearing

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Judge

  18. 2. Execution

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Commercial Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Court Hearing

    RAK Courts

    1. 1. The parties shall appear in the hearing on the same registration day
    2. 2. Hold court hearing
    3. 3. Judgment

    Duration of service delivery : One day from registration date


    Judge

  19. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Labor Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration
    5. 5. The Court refers file to Case-Executive

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Case-Executive Hearing

    RAK Courts

    1. 1. Fix date of case hearing
    2. 2. Hold meeting and settlement hearing between the two concerned parties
    3. 3. In case the two parties agree on settlement and reconciliation, the case shall be closed and referred to execution stage. In case the two parties do not accept settlement, the case shall be referred to the judge as per steps setout below

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Case-Executive

    Court Hearing

    RAK Courts

    1. 1. Fix date of court hearing
    2. 2. Hold court hearing
    3. 3. Judgment

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Judge

  20. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

  21. 1. Case Registration

    Search & Preparation

    1. 1. Search for suitable lawyer to appoint him in the case << Optional >>
    2. 2. Prepare supporting documents for case file

    Fees to apply on the service : 1% of claim value


    Customer Liability

    List of accredited lawyers with RAK Courts

    Case Registration

    RAK Courts - Family Court

    1. 1. Submit case registration application on website or through approved typing offices
    2. 2. Complete required documents as requested by Case-Management Section (Case Registration)
    3. 3. Pay fees and get case number
    4. 4. The Court notifies concerned parties of case registration
    5. 5. The Court refers file to Case-Executive

    Duration of service delivery : One Day


    Customer - Lawyer

    http://courts.rak.ae/ar/pages/manual.aspx

    Case-Executive Hearing

    RAK Courts

    1. 1. Fix date of case hearing
    2. 2. Hold meeting and settlement hearing between the two concerned parties
    3. 3. In case the two parties agree on settlement and reconciliation, the case shall be closed and referred to execution stage. In case the two parties do not accept settlement, the case shall be referred to the judge as per steps setout below

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Case-Executive

    Court Hearing

    RAK Courts

    1. 1. Fix date of court hearing
    2. 2. Hold court hearing
    3. 3. Judgment

    Duration of service delivery : Maximum 100 days from the date of first case hearing


    Judge

  22. 2. Execution

    Execution Form & Open Execution File Application

    RAK Courts - Execution Section

    1. 1. The customer submits execution form and open execution file application
    2. 2. Pay due fees and get executive number
    3. 3. Prepare supporting documents for case file
    4. 4. Notify the Concerned parties

    Fees to apply on the service : The judgments execution procedures shall be followed by the competent judge


    Customer Liability

    Fees Act

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