customerjourney

This service allows you to get a building permit for a house or a wall (metal wall, retaining wall,..) as per the architectural and construction plans submitted to Buildings Administration

  1. 1. Financing

    Housing Support

    Sheikh Zayed Housing Programme

    1. 1. Apply for new housing support (www.szhp.gov.ae)
    2. 2. Wait for approval
    3. 3. Receive approval

    Applying for a plot

    RAK Municipality

    1. 1. Apply for a plot at RAK Municipality
    2. 2. Wait for approval from Grants office
    3. 3. Pay fees and receive plot and related documents
  2. 2. Designing

    Selecting Consultant

    Customer

    1. 1. Search for Design and Supervision Consultant
    2. 2. Sign contract with suitable consultant
    3. 3. Prepare for house design with consultant
    4. 4. Approve design and request consultant to start the process of getting building permit

    Getting Building Permit

    Design and Supervision Consultant

    1. 1. Applying for NOCs
    2. 2. Opening application for New Project
    3. 3. Getting Building Permit
  3. 3. Building

    Executing Building Work

    Consultant responsibility

    1. 1. Submitting tender and selecting main contractor
    2. 2. Applying for connecting electricity and water service (infrastructure)

    Contractor responsibility

    1. 1. Land demarcation and level design
    2. 2. work progress on site

    Customer responsibility

    1. 1. Selecting the main contractor
    2. 2. Following up with the consultant

    Handover of house

    Main Contractor and Consultant

    1. 1. Complete initial handover form with contractor and consultant and submit it to Building Administration
    2. 2. Issue completion certificate

    Customer responsibility

    1. 1. Apply for installing electricity and water service
    2. 2. Apply for title deed at Land & Properties Sector
  4. 4. Maintenance

    Maintenance

    Main Contractor

    1. 1. Direct contractor to fix any construction defect
    2. 2. Complete final handover form with contractor
  5. 1. Designing

    Selecting Consultant

    Customer

    1. 1. Search for Design and Supervision Consultant
    2. 2. Sign contract with suitable consultant
    3. 3. Prepare for house design with consultant
    4. 4. Approve design and request consultant to start the process of getting building permit

    Getting Building Permit

    Design and Supervision Consultant

    1. 1. Applying for NOCs
    2. 2. Opening application for New Project
    3. 3. Getting Building Permit
  6. 2. Building

    Executing Building Work

    Consultant responsibility

    1. 1. Submitting tender and selecting main contractor
    2. 2. Applying for connecting electricity and water service (infrastructure)

    Contractor responsibility

    1. 1. Land demarcation and level design
    2. 2. work progress on site

    Customer responsibility

    1. 1. Selecting the main contractor
    2. 2. Following up with the consultant

    Handover of house

    Main Contractor and Consultant

    1. 1. Complete initial handover form with contractor and consultant and submit it to Building Administration
    2. 2. Issue completion certificate

    Customer responsibility

    1. 1. Apply for installing electricity and water service
    2. 2. Apply for title deed at Land & Properties Sector
More Info
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